General Manager, Warehouse Operations

Role Overview

We are looking for a commercially driven and operationally strong General Manager to lead multi-site contract logistics operations across Singapore. This role holds full accountability for P&L, operations, facilities infrastructure, and customer performance across a portfolio of warehouses.

You will ensure not only efficient warehouse operations but also high availability, compliance, and optimization of physical infrastructure and assets.

1. P&L Ownership & Business Performance

• Full accountability for financial performance across operations and facilities spend
• Manage both OPEX (labor, transport, utilities) and CAPEX (automation, racking, MHE, facility upgrades)
• Drive cost efficiency including energy, maintenance, and space utilization optimization

1. Customer & Commercial Leadership

• Act as senior escalation point for operational and infrastructure-related issues
• Design solution and costing including warehouse layout, automation, and facility requirements for new business
• Ensure facilities capabilities align with customer requirements

1. Multi-Site Operations & Facilities Management

• Oversee end-to-end operations across multiple warehouse sites
• Ensure facilities are fit-for-purpose, compliant, and operationally reliable
• Lead preventive maintenance programs for building systems, MHE, and automation
• Manage space planning, layout optimization, and warehouse design improvements
• Oversee lease management, landlord engagement, and contract negotiations
• Drive sustainability initiatives (energy efficiency, green warehouse practices)
• Ensure readiness for audits (fire safety, building compliance, ISO standards)

1. Operational Excellence & Continuous Improvement

• Integrate facilities into continuous improvement initiatives
• Drive automation projects and continuous improvements
• Use data to optimize throughput, storage density, and facility utilization

1. People Leadership & Capability Building

• Lead cross-functional teams including operations and facilities
• Build capability in warehouse operations, operational excellence

1. Health, Safety & Compliance

• Ensure compliance with Singapore regulations (e.g., fire safety, building codes, MOM requirements)
• Drive incident prevention related to both operations and facilities

Key Requirements

• 10–15+ years in contract logistics / 3PL / supply chain
• Proven experience managing multi-site warehouse operations, including facilities
• Experience in solution design is a strong advantage
• Familiarity with Singapore regulatory environment

• Strong commercial and operational leadership
• Good understanding of warehouse infrastructure, MHE, and building systems
• Strong stakeholder management (internal, customers, landlords, contractors)

• Bachelor's degree in Supply Chain, Engineering, Business, or related field