IT Operations Analyst

Working arrangement: 6 months contract (maternity cover)

• Support technology project delivery by maintaining governance standards, tracking progress, risks, and ensuring initiatives are on time and within scope
• Provide Level‑1 application support, including user access management, issue triage, troubleshooting, incident logging, and escalation within defined SLAs
• Manage technology investments and budgets, including CAPEX/OPEX tracking, forecasting, vendor spend monitoring, and procurement coordination
• Collaborate with stakeholders to translate business requirements into solutions, including system enhancements, automation, and integrations
• Support AI and automation initiatives (e.g. Power Automate, Copilot, Workato) to improve operational efficiency)
• Oversee PMO reporting and governance, including dashboards, project updates, and preparation of materials for leadership reviews and committees
• Participate in system testing (SIT/UAT) and ensure deployment readiness and operational support considerations
• Support vendor management, contract tracking, and compliance with procurement and governance frameworks

• Degree/Diploma in Information Systems, Business, IT, or related field
• Experience in project management, application support, or technology operations
• Understanding of PMO governance, budgeting (CAPEX/OPEX), and vendor coordination
• Familiarity with automation tools or AI platforms is an advantage
• Strong analytical, communication, and stakeholder management skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to rog••••••@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

EA Registration Number: R25127279

EA license number 02C4944

EA Personnel: Lee Kah Yung (Roger)