Logistics Customer Service Officer

apartmentPrivate Advertiser placeBukit Batok descriptionTemporary calendar_month 
Logistics Customer Service Officer (Contract to Perm) – Up to $2,500 | Jurong
  • Location: Jurong (Penjuru Lane)
  • Transport Provided: From Lakeside MRT
  • Working Hours:
  • Monday to Friday: 8:15 AM – 5:30 PM (Overtimes may requires )
  • Alt Sat : 1.30pm to 5.30pm -OT
  • Salary: Up to $2,500
  • Employment Type: Contract to Permanent

Job Responsibilities:

  • Process customer orders accurately and on time.
  • Ensure timely submission of reports according to customer schedules.
  • Maintain close communication with customers to resolve order and shipment-related issues.
  • Conduct scheduled cycle counts and reconcile stock discrepancies.
  • Maintain proper documentation for audit and compliance purposes.
  • Manage inventory within the customer’s WMS system.
  • Ensure accurate and timely billing with all necessary supporting documents.
  • Maintain proper record-keeping of customer documents.
  • Track and update Customer Service Department (CSD) KPI metrics, including order management and turnaround times.
  • Perform additional duties as assigned by management.

Requirements:

✅ Singaporeans only.
✅ Proficiency in product and system knowledge.

✅ Strong Microsoft Office skills.

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