Customer Service Executive - Geylang

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure of the century!

• Attend to incoming calls and email enquiries on rental of facilities in National Library Building and the Public Libraries
• Conduct site visits for clients to view the facilities
• Process application forms on booking matters, from calculating rental charges to putting up proposal for director’s approval
• Track and monitor rental payment and security deposit and follow up on overdue payment. Process confirmation email with official receipt attached and follow up on logistics arrangements
• Prepare directional signage and complimentary carpark coupons
• Meet clients on actual event day to ensure that they are satisfied with logistics done services provided
• Process refund of security deposit within one week after event ended
• Update revenue earnings and prepare monthly report on facilities usage rate and revenue earnings
• Assist in the review of rental rates for NLB facilities when needed.
• Coordinate and undertake the marketing and promotional activities related to the hiring of NLB facilities when required by NLB

• Nitec or equivalent
• At least 5 years experience in hospitality/customer service
• Service oriented, strong sense of urgency, team player and willing to learn
• Energetic, presentable and sociable with a pleasant disposition

When you join ENGIE, you will have access to:

• The opportunity to have a meaningful job where you can make a difference
• A career management plan with opportunities to grow in an international environment
• Attractive and competitive package
• Dynamic and inclusive work environment
• Continuously evolve as a professional, coupled with a variety of training opportunities

If you think you have the right profile for this opportunity, submit your application to https://jobs.engie.com/job/Customer-Service-Executive-%28I%29/46870-en_US/ before 30 June 2025.