Community Engagement Associate

Location: Woodlands Care Home

Job Purpose:

• Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Job Responsibilities:

• Assist Community Engagement Executive (CEE) in conceptualizing communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Assist CEE in drafting written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Assist CEE in developing a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities

Volunteer Management:

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Job Requirements:

• A diploma in Mass Communications, or Journalism is preferred
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Ability to multitask and perform under pressure
• Excellent written and verbal communications skills. Proficiency in our National languages will be preferred.
• Proficient in Microsoft Office and data presentation
• Savvy in design softwares and platforms such as Canva and Piktochart
• Eye for details and meticulous in planning of events from start to the end
• Proven capability to drive strategic campaigns to achieve measurable results.
• Can-do positive attitude, with interest to engage the elderly
• People-centric and possess sound EQ to work with various levels within the clinical and rehab setting
• Customer service-focused attitude and approach and have a pleasant personality
• About 2 to 3 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred
• Candidate must complete Covid 19 vaccination.