Customer Service Advisor (Autotmotive) - Tampines
EFFICIENT MOTOR & ENGINEERING WORKS PTE. LTD. Tampines Permanent
Join our team as a Customer Service Advisor – where great service meets the automotive world!
If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.
Job Responsibilities:
- Assist customers by understanding their vehicle concerns and recommending suitable service or repair solutions
- Act as the key liaison between customers and the workshop to ensure clear and responsive communication
- Keep customers updated on job progress and repair timelines
- Handle daily intake of cars for servicing and manage service scheduling
- Deliver a positive customer experience from check-in to vehicle collection
- Support the workshop team by aligning service expectations with actual job progress
- Perform other ad-hoc duties as assigned by the supervisor
Who This Role Suits:
- Individuals with a customer-first mindset
- People who enjoy communicating, solving problems, and making customers feel valued
- Those with an interest in cars who prefer working with people more than tools
Job Requirements:
- Singaporeans only
- Basic vehicle knowledge is preferable but not mandatory; training will be provided
- Friendly, proactive team player with a willingness to learn
- Self-driven with a strong sense of responsibility and service excellence
- Possession of a valid Class 3 driving license is an advantage
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development opportunities and making you feel respected.
The Opportunity
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Join our team as a Customer Service Advisor – where great service meets the automotive world!
If you enjoy helping people, solving problems, and have an interest in vehicles, this role is perfect for you.
Job Responsibilities:
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Job summary:
• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning...