Halal & QA Roving Officer - Toa Payoh

• To conduct regular visits to stores for audit purposes
• Prepare Halal / QA audit and investigation reports
• Assist in performing product or Food Quality check & adherence as expected and directed by the Company
• Ensure operational activities are according to established Standard Operating Procedure and work instructions
• Assist in documenting of inventory items in retail outlets
• Support & participate in outlet business operations, where assigned
• To ensure compliance on halal matters pertaining to the Halal Certified Premises
• Maintain all Halal Assurance Points according to stated Halal risk management
• To ensure Halal and QA documents are well-organised and in order

Halal Assurance:

• Ensure end-to-end Halal compliance across raw materials, suppliers, production, logistics, and retail operations.
• Maintain and update Halal-related documentation (e.g., HalMQ, Halal certificates, supplier declarations).
• Conduct regular internal Halal audits and mock audits to ensure alignment with MUIS’ guidelines and the Singapore Muis Halal Quality Management System (HalMQ).
• Train internal staff on Halal knowledge, handling practices, and awareness.

Quality Assurance & Food Safety:

• Support implementation and maintenance of food safety management systems (e.g., HACCP, ISO 22000, FSSC 22000).
• Conduct internal audits across outlets/production and prepare corrective/preventive action reports.
• Liaise with external auditors, suppliers, and regulatory authorities (e.g., SFA, NEA) during inspections or product recalls.
• Review and verify cleaning records, pest control reports, temperature logs, and hygiene inspections.
• Assist in investigation and closure of customer complaints and non-conformities.

• Pro-active Team player
• Good Communication & interpersonal skills
• Food Hygiene knowledge and certification is added advantage
• Able to travel to conduct internal inspection in chain outlets
• Able to work rotating shifts and weekends as required
• Able to work independently with minimal supervision
• Good in Microsoft Word, Excel, PowerPoint & Google Sheets
• Minimum Diploma Holder or recognized Islamic Institution and have attended Halal Foundation Training Courses/ Halal Competency Assessment