Operations Executive (telemed)

5 day work week, Rostered arrangement from Monday to Sunday (including Public Holidays). up to 44 hours per week.

We're seeking a proactive Operations Executive to support efficient clinic operations and maintain high standards of patient care.

Key Responsibilities:

• Support daily clinic operations and implement standard operating procedures
• Be the main liaison between the clinic, delivery, and concierge team
• Coordinate with internal departments to optimize processes
• Assist in implementing new initiatives and workflows
• Understand and stay updated with information regarding insurance programs and funding sources
• Perform billing and adjustments in clinic systems and insurance portals
• Manage patient records and clinic supplies inventory in compliance with the respective regulations and guidelines
• Respond to queries and escalations from doctors and patients, and other stakeholders professionally
• Compile reports and support the Team Lead in operational tasks

What You’ll Bring:

• Experience in clinic operations or healthcare administration preferred
• Strong understanding of clinic processes and healthcare regulations preferred
• Excellent communication and problem-solving abilities
• Tech-savvy, proficient in Microsoft Office suite and comfortable working with multiple software platforms
• Commitment to healthcare innovation and patient experience
• Unwavering integrity and commitment to high standards
• Detail-oriented with efficient multitasking abilities
• Strong teamwork ethic and collaborative
• Adaptable and eager to learn in a dynamic healthcare environment

If you're motivated by the idea of optimizing healthcare operations and contributing to improved patient care through efficient processes and innovative medical technology, we encourage you to apply. Join us in our mission to provide affordable and accessible care for all.

By submitting your application, you grant consent to Fullerton Health and affiliates to utilize your information to assess job suitability and be considered for other suitable positions.