Customer service
ASL Global Bukit Batok Full-time
Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
- Input export job reference.
- Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
- Keep Sales Personnel about their bookings.
- Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
- After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
- Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
- Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
- Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
- Verify vendor’s invoice and close files.
- Other ad-hoc duties as assigned by the supervisor
SMP GlobalBukit Batok
Help managing current and new customer accounts and co-ordination
• Handling inbound and outbound phone calls
• Providing exceptional customer service
• Maintaining relationships with vendors and customers
• Solving customer problems and help...
VENUS BEAUTY PTE. LTD.Bukit Batok
Handle customer service hotline and provide first level of support
• Handling telephone calls, screening and directing calls
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure...
AnradusJurong East, 4 km from Bukit Batok
Customer Service Executive #71457
Industry/ Organization Type
Logistics
Position Title
Customer Service Executive
Working Location
Jurong East
Working Hours
5. 5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
Salary Package
Basic...