Assistant Supply Chain Manager (Freight Forwarding)
Location: Singapore (Changi Airfreight Centre)
Managed by: Harold Consultancy
Our Client:Our client is an established global leader in freight forwarding & logistics, providing integrated air, sea, and land freight solutions. They are seeking a proactive and hands-on Assistant Supply Chain Manager to support the management of their freight operations in Singapore, ensuring smooth execution, cost efficiency & service reliability.
The Role:This is a key support and development role within the operations function. You will assist in managing daily freight operations, coordinating with vendors & internal teams, and driving process improvements. This position is ideal for an operations professional ready to step into a managerial role with significant responsibility for operational performance.
Key Responsibilities:
- Support End-to-End Freight Operations:
- Assist in managing daily operations for air, sea & land freight shipments.
- Coordinate between customer service, operations, carriers & overseas agents to ensure on-time delivery.
- Monitor shipment progress & help resolve operational escalations.
- Vendor & Carrier Coordination:
- Support the management of relationships with airlines, shipping lines, hauliers & warehouse providers.
- Help review vendor performance & assist in contract reviews under guidance.
- Track vendor KPIs & contribute to corrective action plans.
- Cost & Process Optimization:
- Analyse freight costs & operational data to identify savings opportunities.
- Support routing optimization & carrier selection to improve profitability.
- Assist in implementing workflow improvements & digital tool adoption.
- Compliance & Documentation:
- Help ensure adherence to trade regulations, customs requirements & internal SOPs.
- Monitor documentation accuracy to minimize compliance risks & delays.
- Support continuous improvement initiatives to reduce errors.
- Cross-Functional Support:
- Work closely with Sales, Finance & Customer Service teams to align operations with business needs.
- Assist in forecasting, capacity planning & resource allocation activities.
- Prepare operational reports on performance, volumes & exceptions.
The Ideal Candidate:
- Diploma/Degree in Logistics, Supply Chain Management, Business, or a related field.
- 4–7 years of experience in freight forwarding or logistics operations.
- Good knowledge of air & sea freight procedures, documentation & compliance.
- Experience in vendor coordination & performance tracking.
- Proficient in Microsoft Office (especially Excel) and operational systems (TMS, ERP).
- Strong analytical, problem-solving & coordination skills.
- A team player with a continuous improvement mindset, ready to take on managerial responsibilities.
Please submit your detailed CV to Dennis Wee at hello@haroldconsultancy.com for a confidential discussion. All applications are handled with the utmost discretion.