Operations Manager

Job Summary:

Resourceful and systematic, The Operations Manager is required to manage resources and obtain buy-in among internal and external stakeholders. The Operations Manager is also expected to lead a department and make business decisions independently

Responsibilities:

• Develop and implement plans for the management of the import, export, and logistics requirements of the brand
• Develop strategies and plans for delivering service and operations excellence across multiple customer touch points
• Oversee all stock control operations in the warehouse, ensuring that there is adequate stock and all items are accounted for
• Ensure that all staff adhere to food and beverage hygiene policies and procedures
• Implement and oversee an inventory management system capable of running smoothly across all channels
• Forecast and plan for the brand’s stock requirements. Receive and process stock requirements from the boutique, corporate orders, and e-commerce site
• Conduct research and development to further improvement current business processes
• Oversee the warehouse team, ensuring that all corporate orders and stock requisitions are met within the stipulated timelines
• Ensure that all warehouse/boutique operations are compliant with WSH guidelines and advisories.
• Drive organisational discussion on adoption of the latest technology innovations and determine key messages to communicate to stakeholders for application of latest technology trends
• Plan and oversee the operations of roadshows, promotions and/or other forms of corporate events.
• Any other duties and responsibilities as deemed fit by the management

Requirements:

• Minimum Diploma/Degree in Operations Management, Supply-chain Management or Retail Management
• Minimum of 3 years' experience in the retail/logistics industry occupying a management position
• Excellent communication and interpersonal skills with good command of English