Business Delivery Manager

Job Summary

We are seeking a results-oriented and highly organized Business Delivery Manager to lead the execution of strategic initiatives across business functions. This role plays a key role in driving business readiness and execution across critical product platforms; ensuring that key business projects and partnerships are delivered efficiently, aligned with business goals, and supported by strong cross-functional coordination.

Key Responsibilities

• Define and align project goals, business outcomes, and timelines with internal stakeholders
• Plan, prioritize, and coordinate multiple business initiatives from initiation through execution
• Facilitate cross-functional meetings to track progress, resolve issues, and maintain alignment
• Monitor project risks, dependencies, and changes, ensuring timely escalation and mitigation
• Ensure all project documentation (e.g., meeting notes, decision logs, timelines) is accurate and up to date

• Gather and analyze business requirements from key departments and translate them into actionable plans
• Map and document current and future-state workflows and identify gaps or areas for improvement
• Collaborate with internal teams to align on processes, tools, and business impact assessments
• Work with delivery and commercial teams to ensure readiness for go-to-market execution

• Oversee the implementation of business projects, ensuring on-time and on-scope delivery
• Coordinate with compliance, legal, and operational teams to support regulatory or business-readiness needs
• Lead coordination for product/service rollouts, client onboarding, partnership launches and go-live ownership
• Collect feedback, track performance outcomes, and recommend post-launch improvements

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field
• 5+ years of experience in business project delivery, business operations, or strategic execution roles
• Prior experience in fintech, payments, compliance, or regulated industries is a plus
• Skills & Competencies
• Strong project coordination and stakeholder management skills
• Excellent communication skills
• Highly organized with strong attention to detail and the ability to manage multiple initiatives
• Adept at working with cross-functional and multicultural teams
• Solid understanding of business processes, project lifecycles, and internal delivery frameworks
• Familiarity with operational risk, compliance checkpoints, and performance metrics
• Exposure to change management or business transformation is a plus
• Familiarity with tools such as Jira, Confluence, Notion, or similar platforms is preferred.

• PMP, Prince2, PMI-PBA, or equivalent project/business delivery certifications