[ref. n47485524] Clinic Coordinator
ETERN MEDICAL PUNGGOL SUMANG PTE. LTD. Yishun Full-time
To assist in supervising the clinic assistants and managing the clinic operations, to ensure the smooth running of core duties and operation readiness of the clinic
- Work with the Clinic Executive and ensure efficient monthly staff and doctor roster scheduling.
- Look for Emergency cover if the staff is on urgent or medical leave.
- Follow up on patients’ complex cases for a patient liaison to ensure patient requests are attended to timely.
- Assist in handling difficult customers, problem-solving cases, and credit control regularly and report to the Executive/Manager.
- Ensuring proper collection of payments are accurate preparation/submission of daily sales closing from the team of nurses.
- Assist in liaising with external companies such as laboratories and MCO companies on simple admin/operation matters.
- Responsible for month-end MCO invoice checks and ensuring the staff completes their task monthly.
- Submission of monthly inventory stocks and medical supplies closing report to the doctor for evaluation of drug pattern.
- Assist in the maintenance of the clinic facilities on cleaning and infection control
- Feedback to the Executive on staff performance and development milestones regularly.
- Orientate and work with the senior clinic nurse to train new staff on work processes execute the training list and update the team regularly.
- Perform the duties as a clinic nurse when rostering and training the new staff under the training program.
- Any other duties assigned by the doctors and clinic manager from time to time.
- Diploma in relevant disciplines (healthcare) with a minimum 2 years of clinic operation experience
- Prior experience as a clinic assistant/nurse is welcome
- Experience in operations/administration in the healthcare sector will be an advantage
- Possess strong people management skills
- Excellent interpersonal and communication skills
- Able to multi-task, work long hours, and under pressure
- Strong in directed self-driven work and able to work as a team player.
- Ability to work with high-performance individuals and various clinical professionals (e.g. doctors, nurses,)
- Possess good interpersonal and communication skills.
- Familiar with MS Office applications (e.g. MS Word, MS PowerPoint, MS Excel, MS Access)
- Able to work staggered hours (evening shift) /weekends/PH;
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