L2 IT Support Engineer (Application / Software Support) (Ref 25090) - Hougang
Jobline Resources Pte Ltd Hougang Full-time
Responsibilities
- Handle incoming support cases and track using incident tracking software
- Follow up on support tickets proactively till closure within the defined SLA
- Provide level 2 application support to service desk using email and phone
- Create test cases for bug fixes and/or system enhancements
- Liaise with developers and end users during the testing process to ensure all test cases passed
- Perform any other administration and operational work as required by supervisor
- Diploma or Degree holder of an IT related course
- At least 1 year experience as a software tester or as applications technical support staff.
- Good computer skills, including use of Microsoft Office and Microsoft Excel
- Good command of written and spoken English
- Self-driven and demonstrate willingness to learn
- Have a passion for troubleshooting to provide solution to the users
- Possesses MS Dynamics CRM knowledge is an added advantage
Licence no: 12C6060
Jobline Resources Pte LtdSengkang, 2 km from Hougang
Diploma or Degree holder of an IT related course
• At least 1 year experience as a software tester or as applications technical support staff.
• Good computer skills, including use of Microsoft Office and Microsoft Excel
• Good command of written...
TALENTSIS PTE. LTD.Pasir Ris, 6 km from Hougang
to maintenance and support and serve clients in government, trade and commercial sectors. They are now looking for an IT System Service Engineer to join their expanding team!
Location: Tampines West
Job Responsibilities:
• Provide first point of contact...
Search PersonnelJurong East, 18 km from Hougang
Position : Regional IT Support Engineer (DHCP /Cloud Management / IT Infrastructure)
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days a week, Monday
• Friday, 8.30 am
• 5.30 pm...