Quality Assurance and Compliance Officer - Choa Chu Kang

The Quality Assurance and Compliance Officer is responsible to manage and maintain the applicable Quality Management Systems at Curtin Singapore with good career advancement prospects.

Key Responsibilities:

• Implement and monitor Quality Management System (QMS) requirements and procedures in accordance with institutional and regulatory standards.
• Liaise with relevant certification bodies and regulatory agencies on all matters related to QMS compliance.
• Ensure alignment with applicable quality assurance standards, policies, and legislative requirements.
• Conduct regular internal audits to assess compliance and identify opportunities for improvement.
• Execute approved QMS procedural changes and support their implementation through training and provision of relevant tools and techniques.
• Collaborate with internal stakeholders to embed quality assurance practices across all functional areas.
• Leverage programming skills to automate data collection, reporting, and compliance tracking processes.
• Support the development of dashboards and tools that improve transparency and real-time monitoring of quality performance indicators.
• Demonstrate flexibility and commitment to working outside normal business hours as required to meet project or audit deadlines.
• Perform any other duties as assigned by the Head, Quality Assurance & Compliance.

SELECTION CRITERIA:

• A recognised Bachelor’s degree (or higher).
• Minimum of two years’ experience in a quality assurance or administrative role, preferably within an educational institution.
• High-level proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills, including the ability to present and explain complex information clearly.
• Demonstrated ability to manage time effectively, meet deadlines, and work independently with minimal supervision.
• Strong organisational and analytical skills, with a high level of initiative and attention to detail.
• Willingness to work outside regular hours to support institutional quality timelines and audits.

• Strong programming or scripting skills with the ability to automate workflows and reporting (e.g., Python, VBA, SQL).
• Experience in academic administration in the tertiary education sector.
• Experience in working with international students.
• Fluency in a second language/work experience in a foreign culture