Student Affairs Manager - Toa Payoh

Key Responsibilities:

1. In-Center Student Experience

• Oversee the planning and execution of student activities, including preparation of small gifts and managing the coin reward system.
• Manage inventory and accessibility of exchange items and assist students and parents during redemption.

1. Class Operations & Support

• Supervise teaching material preparation, textbook distribution, and classroom readiness each semester.
• Ensure student safety by coordinating pre- and post-class supervision, and supporting restroom and transition routines.

1. Parent Engagement & Course Placement

• Serve as the primary liaison for parents, explaining course offerings and collecting interest surveys.
• Support diagnostic arrangements, entrance exam monitoring, and follow-up communications via WeChat and WhatsApp.

1. Enrollment & Course Logistics

• Manage batch enrollments, trial classes, and course transfers.
• Coordinate textbook shipping and place orders when inventory is low, keeping systems updated.

1. Classroom Incident Management

• Respond promptly to student emergencies, notify parents, and monitor recovery.
• Address technical issues in classrooms, including smart board and WiFi troubleshooting.

1. Resource Management

• Ensure consistent stock and distribution of classroom materials and stationeries (e.g., markers, printer toner, drinking water).
• Maintain organized and updated inventory records.

1. Mall Coordination & Safety Compliance

• Act as the point of contact with mall management for updates, maintenance, and fire drill coordination.
• Monitor utilities such as electric meter readings and ensure center safety during facility works.

1. Any other ad-hoc duties required by the Management

• Diploma and above, with preferably 2–3 years of experience in education, administration, or related fields.
• Strong organizational, time-management, and problem-solving skills.
• Ability to work independently and collaboratively within a fast-paced environment.
• Comfortable handling emergency situations and multitasking across operational functions.