Customer Management AVP (6 Months Contract) Up $7K
PERSOL Geylang Full-time
Customer Management AVP (6 Months Contract) Up $7K
Work Location: Raffles PlaceWorking Hours: 9AM to 6PM
Job Purpose
You will support and drive the design and execution of customer lifecycle strategies to maximise customer value, retention and engagement. Leverage data and insights to implement targeted initiatives across acquisition, engagement, onboarding journeys, cross-sell/upsell, and retention journeys.
The Job- Lifecycle Strategy Execution
- Execute customer lifecycle initiatives across onboarding, engagement, retention and re-purchase journeys
- Drive campaigns and initiatives to improve customer lifetime value, cross-sell/upsell, and policy holdings per customer
- Design targeted segmentation and personalised engagement strategies across agent-assisted and digital channels
- Collaborate with distribution, product, digital and analytics team to deliver aligned customer initiatives
- Analyse and translate customer and campaign data to generate insights and actionable recommendations
- Monitor KPIs (retention, cross-sell rate, CLM, Policy holdings per customer, BOS) and provide regular performance updates
- Develop end-to-end framework for leads and opportunities assignment and tracking.
- Oversee end-to-end leads and opportunities management, governance, stakeholders alignment, and continuous optimization to improve leads quality, turnaround time, and conversion performance.
- A Degree holder with 8 years of relevant experience in digital marketing, automation, process improvement
- Strong business acumen, good collaboration skills and an effective team player
- Ability to bring together and work across functional teams
- Strong analytical skills
- Results orientated
PERSOL SINGAPORE PTE. LTD.Geylang
Senior Consolidation Accountant (6 Months Maternity Cover), Up $7K
Working Location: Pasir Panjang
Working Hours: 9AM - 6.00PM
Purpose of the Job
• Consolidate all the subsidiary accounts into one financials
• Prepare consolidated financial...
Bata ShoesGeylang
9am – 6pm).
• Able to commit to 6-months contract.
• Proactive, creative and enjoy working with people.
• Able to start from 1 July 2026 and onwards....
MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTDGeylang
Reporting into the Supply Chain Services Manager, Supply Chain Services Team is responsible for the design, deployment and adherence to key systems, tools and processes used by our client’s Global Supply Chain Teams. As a key member of this dedicated...