F&B Revenue Optimization and Data Analyst

You will work closely with F&B leadership, Revenue Management, Finance, Sales & Marketing, and hotel General Managers to develop and execute pricing strategies and long-term revenue plans. Your expertise will ensure profitability, operational efficiency, and alignment with business goals.

Key Responsibilities:

Revenue Optimization:

• Analyze performance data across F&B channels including restaurants, bars, room service, banquets, and special events.
• Develop and implement strategic pricing models based on demand, seasonality, customer segments, and competitor benchmarks.
• Identify opportunities for upselling, cross-selling, and improving average check value.
• Participate in and support the planning and execution of F&B pricing strategies for new and existing outlets.
• Work with hotel teams to formulate and challenge robust annual/long-term F&B plans and forecasts.
• Ensure all revenue strategies are rooted in sound commercial judgment and data analysis.

Data Analysis & Reporting:

• Collect, clean, and analyze large volumes of data to uncover trends and actionable insights.
• Produce regular and ad hoc reports on revenue performance, KPIs, guest behavior, product sales, and profitability metrics.
• Monitor and evaluate promotional performance and suggest improvements.
• Utilize tools such as Excel, Power BI, SevenRooms, Perfect Check, and other F&B management platforms to analyze and visualize data. As applicable.

Demand Forecasting & Trend Analysis:

• Leverage internal and external tools to build accurate weekly, monthly, and annual F&B forecasts.
• Monitor market trends and customer behavior to predict demand patterns and adjust operations accordingly.
• Work closely with the operations team to ensure inventory levels align with projected demand.
• Maintain historical data related to demand-generating events and analyze promotion effectiveness.

Collaboration & Strategy Development:

• Collaborate with marketing, sales, and operations teams to develop promotional and pricing strategies.
• Provide recommendations on menu design and product offerings based on data-driven insights.
• Support the implementation of revenue management techniques, such as dynamic pricing and segmentation strategies.
• Share best practices, tools, and innovative profit-generating ideas across properties in the region.

Competitive & Market Analysis:

• Conduct regular market analysis to understand key drivers, customer behaviors, and competitor pricing.
• Benchmark performance and identify gaps or growth opportunities.
• Support outlet-level teams in tracking and improving metrics such as APC (average per cover), COGS (cost of goods sold), and labor efficiency.

Optimization of F&B Operations:

• Analyze labor costs and COGS to recommend strategies that improve operational efficiency and profit margins.
• Monitor F&B KPIs across properties and provide actionable insights for process and performance improvement.
• Ensure the synergy and consistency in the use of tools, systems, and processes across the region.

Technology & Tools:

• Leverage advanced analytics tools (e.g., Excel, Sevenrooms, Perfect Check, Power BI, etc.) to manipulate and visualize data.
• Stay updated on the latest technologies and methodologies in revenue management and data analytics for the F&B industry.

Qualifications & Skills:

Educational Background:

• Bachelor’s degree in Business, Hospitality, Economics, Data Science, or a related field. A Master’s degree is a plus.

Experience:

• 3+ years of experience in revenue management, data analysis, or a related role in the hospitality or F&B industry.
• Experience with revenue optimization tools and/or pricing management platforms.
• Knowledge of F&B operations, including pricing, menu design, and supply chain management.

Technical Skills:

• Proficient in data analysis tools (Excel, SQL, Power BI, Tableau)
• Skilled in interpreting complex data and identifying actionable insights
• Familiar with F&B systems (POS, TMS, booking engines)