Intern, Business Development and Operations - Toa Payoh

Roles & Responsibility

• Conduct competitive and market analysis of the previous sales performance in term of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meeting - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

• Planning & organizing our in-store and online flash sales from planning, liaison with business partners, media and KOLs, promotion plan, content development, ATL/BTL advertising, joint-promotions, on-site management to post-event evaluation
• Assist in managing day-to-day marketing support and diverse marketing projects
• Handle and follow up daily customer enquiries in a timely and professional manner

• Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action
• Prepare daily and weekly sales reports
• Conduct business, quantitative and qualitative analysis on sales data

• Consolidate sales reports and provide clear presentation material to present during meeting with brands
• Participate to post-sale meetings with brands
• Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preferences

• Participate in other projects and ad-hoc requests (e.g. creation of a new platform, implementation of new initiatives on the floor, support other business when necessary)