[ref. d78905620] Executive / Senior Executive, Front of House Operation

• Training & Upskilling
• Wellness Activities
• Competitive Remuneration

What are we looking for?

You’ll need to be organized, meticulous, self-motivated, and resourceful. Excellent communication skills and the ability to work well within a team are essential for success in this role.

Key responsibilities include and not limited to:

• Leading and managing the team of receptionists and operators;
• Providing excellent customer service to all visitors and personnel;
• Handling inquiries from our clients, visitors, vendors and resolving issues effectively;
• Building and maintaining positive relationships with vendors, internal and external stakeholders to enhance the firm’s reputation and businesses opportunities;
• Coordinating and execution of multiple events as required across the different practice groups simultaneously with an understanding to prevailing health and safety regulation.

• Bachelor's degree in Business Administration, Hospitality Management, or a related field. Diploma holders with relevant work experience are welcome to apply.
• Minimum of 5 years of proven experience in a similar role within the hospitality industry.
• Demonstrated success in managing front-of-house operations in a fast-paced environment.
• Up-to-date knowledge of trends and best practices in the hospitality industry.
• Good proficiency in Microsoft Office applications.

Depending on experience and suitability, candidates will either be considered for the Executive or Senior Executive role.

Note: Please apply with your updated CV and a cover letter highlighting your relevant experience and skills. We regret that only shortlisted candidates will be notified.