Customer Service Ambassador (Airport Lounge) | Up to $2500
Job Summary:
- Basic Salary range $2000 - $2500
- $5000 sign on bonus
- Shift Allowance $240
- Working days: 6 days (Duty roster)
- Working hours: Rotating Shifts
- Location: Changi Airport
- Annual Increment + AWS + Variable Bonus + Training Provided
- Annual Leave 12 days
Job Responsibilities:
- Menu Knowledge: Know our food & drinks well, especially the Singapore Hawker Fair. Share allergen and dietary info accurately.
- Service Prep: Polish glassware & cutlery, set up stations and tables to high standards.
- Guest Service: Welcome guests, take orders, serve dishes, clear tables, and assist with food running when needed.
- Operations: Use POS systems, support inventory checks, and maintain daily reports.
- Guest Support: Handle special requests, assist with service recovery, and follow safety, hygiene, and data protection protocols.
Job Requirements:
- GCE ‘N’/‘O’/‘A’ Level or Diploma in any discipline
- 1-3 years relevant working experience.
- Able to commit to a 6 day work week on rotating shifts (24/7), including weekends and Public Holidays.
- Neat and well-groomed appearance with a professional demeanour.
- Prior experience in food and beverage or hospitality will be an advantage
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.
**We regret to inform that only shortlisted candidates would be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf
Yong Jia WenRegistration Number: R25146805
EA License No: 13C6730 (MCI Consulting Pte Ltd)