Assistant Manager, Commercial Operations- Air Freight
We are looking for a Assistant Manager, Commercial Operations to join our air freight team in Singapore.
As Assistant Manager, Commercial Operations – Air Freight, you will Support the airfreight team in executing and optimizing our international air freight operations while driving commercial performance and customer satisfaction. This role is hands-on, involving direct client engagement, vendor negotiation, team leadership, and cross-functional collaboration.You will ensure our air freight services are delivered efficiently, competitively, and in full compliance with global standards
The job:
- Support day-to-day air freight operations, including export and import processes, documentation compliance, and timely job file closure across assigned trade lanes and clients.
- Serve as the senior liaison for key domestic and international clients, delivering end-to-end service excellence, resolving escalations, and building long-term partnerships.
- Ensure proper and timely billing.
- Coordination of day-to-day operations and transactions for freight forwarding and other related activities
- Ensure all shipments meet IATA, customs, and other regulatory requirements. Champion best practices in documentation, DGR handling, and security screening.
- Manage data entries in-house system
- Negotiate rates and space allocations with airlines and co-loaders. Monitor performance and service levels to ensure adherence to SLAs and optimize cost-efficiency
- Support rate sourcing with various carriers
- Provide rates to intercompany whenever necessary
Join us if you:
- Have a minimum of 5 years’ experience in freight forwarding or Logistics Industry
- Possess excellent communication and interpersonal skills
- Pleasant personality and a good team player
- Proficient in MS Office
- Ability to work independently
- DGR trained and OOG Cargo experience will be an advantage
To be successful you will have a proven track record and freight forwarding experience as this is essential to the success of the role.
Good reasons to join:
You will be joining a leading company in the forwarding and logistics industry with the clear ambition to further strengthen and expand our position in the market. This newly created position gives you a great opportunity to help develop new clients from early stages of development.
We live and work according to our values, to get a bit better tomorrow than we are today. This is something that the whole company breathes out. We work to promote a culture where "respect, integrity, entrepreneurship and fun" are part of our common everyday life.