$13.53/hr | Part-Time Call Centre Executive (Govt Project) | Woodlands

We are looking for Part-Time Day Shift Call Center Agents!

Job Description :

• Handle incoming phone calls and emails professionally, accurately, and promptly.
• Act as the first point of contact for customer enquiries, feedback, complaints, and service requests.
• Deploy the appropriate contractor, technician, or internal team in accordance with approved procedures, service level requirements, and escalation guidelines.
• Accurately capture all call, email, and case details in the designated system.
• Follow up on outstanding cases and take action where delays or issues are identified.
• Other ad hoc duties

Job Requirements :

• Strong verbal and written communication skills
• Customer-oriented mindset with good problem-solving ability
• Able to work any 4 days of the week inclusive of weekends/PH
• Able to commit long term

Salary Package & Working Location/Hours :

• $13.53/Hour | PH will be double
• Woodlands
• Annual Leaves & Medical Leaves

Working hours:

7am - 1pm

5pm -11pm

If you believe you fit the requirements for the role, please click "Apply Now" or drop an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Please send in your resume to : [email protected]

Lai Siyi

Licence Number: 19C9859