Director - Consulting Services - Geylang
WHAT MAKES US, US
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!
At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
If you like what we’re saying, keep reading!
WHY THIS ROLE IS IMPORTANT TO US
We are looking for a Director, Consulting Services to manage our highly skilled people in line with the delivery of product and related services to our customers in APAC. You will be responsible for all aspects of the implementation projects with primary focus on high complexity projects / programs and clients in terms of client engagement, resource and financial management, and greater stakeholder enablement.
Consulting Services plays a key role in positioning our implementation expertise in sales processes and closely cooperate with Sales and Client Experience teams plus many more. Focus for the near future is on standardization in projects and leveraging our IP in our services to clients as well as driving the transition of the consulting services team to a practice-based model to support and enable further profitable business growth.This transition includes the close collaboration with Global Services, other Market Units and APAC MU teams.
What you will be responsible for:
- Demonstrates a thorough understanding of time to value and outcomes, even when it involves difficult client conversations. Responds promptly to clients' needs and educates customers to understand insights.
- Positions SimCorp’s products and services, highlighting how the customers' needs are best met by our best practice standard products. Builds a strong, collaborative, and transparent relationship with SimCorp’s customers.
- Understands how to manage change as a process and apply all the rigor and discipline around the change management process. Manages competing and conflicting demands and changes the approach to best fit the situation.
- Exhibits confidence in self and others as well as openness to other’s views. Inspires others to perform well and balances team and individual responsibilities.
- Promotes an inclusive culture internally and in meetings with the customer.
- Aligns resourcing and utilization targets with the needs of the market unit.
- Lead pre- and post-sales discussions, presenting key implementation methodology and best practices and owning the bid management process.
- Drive successful implementations, ensuring the teams are able to meet project deliverables on time and within budget.
- Actively participate on steering groups for large complex projects.
- Overall accountability for assigned market unit consulting engagements including quality of project documentation e.g. Statements of Work.
- People Development and Management, recruit, retain and develop key professionals across Professional Services.
- Set clear direction, coach, mentor and provide career guidance to skilled professionals.
- Contribute through implementation of profitable consulting services across the market unit.
- Deliver in line with key KPI's (e.g. PS revenue/EBIT and NPS targets). Balance efficiency, effectiveness and quality/satisfaction.
- Develop clients and engagements in close collaboration with Sales and Account Management.
- Contribute to global initiatives to improve efficiency and grow services revenue.
- Drives the development of Consulting services teams within the APAC market.
What we value:
You have a solid understanding of our clients’ business processes in the Asset Management or Asset Owning and Servicing industries. You possess expertise in handling multi-stream projects effectively. Further, you possess the following qualifications:
- 10+ years of relevant experience managing teams and or delivering projects within a financial institution, or a consulting company working in financial markets or a software and services vendor – ideally within asset/investment/wealth management space
- Possess experience managing SimCorp product related-projects or a comparable asset management platform, or at least demonstrate familiarity with such systems
- Robust leadership and management properties, coupled with a skill for encouraging and involving employees
- Ability to build and develop solid people relationships
- Ability to make sound decisions by pursuing ways to balance quality, cost, risk and resources
- Great time management and prioritization skills
- Proficient in organizing, implementing, and aligning project efforts
- Kindness in interaction and the proficiency to listen effectively
- Proficient in conveying information and delivering presentations, leading to effective connections with coworkers, team members, and customers.
- Results driven with good negotiation, persuasion and conflict management skills
- Fluency in English
- Readiness to travel to customer sites with flexibility to work from home or remote from our offices in APAC or globally.
Others:
Hyrid work arrangement
BENEFITS:
Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid workplace model.Simcorp follows a global hybrid policy, asking employees to work from the office two days each week while allowing remote work on other days.
On top of that, we have IP sprints where you have 3 weeks per quarter you can spend on developing your skills as well as contributing to the company development. There is never just only one route - we practice a personalized approach to professional development to support the direction you want to take.
NEXT STEP:
Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process.To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.
If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.
WHO WE ARE:
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.
SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**
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