Regional Sales Manager

Job Summary: We are currently looking to hire an energetic and ambitious Regional Sales Manager to join our team. In this role, you will play an instrumental role in developing and expanding the company’s footprint in the region and significantly contribute to achieving the business and revenue targets for the team.

Key Responsibilities:

Achieving Sales Targets:

• Develop and implement a sales plan for the office furniture market in the Singapore region to meet the company’s monthly, quarterly and annual sales performance targets and ensure steady sales and profit growth.
• Closely track sales data, analyse sales trends, and accustomed sales strategies in a timely manner to respond to market changes.

Customer Development and Retention:

• Actively expand the furniture market (office, dormitory, school) in Singapore by identifying potential customers through various channels such as trade shows, business social events, and online marketing to establish new customer relationships.
• Maintain long-term good cooperation with existing customers. Regular follow-ups to understand customer needs and promptly resolve customer issues to enhance customer satisfaction and loyalty and promote repeat purchases and referrals from customers.

Market Research and Analysis:

• Gain an in-depth understanding of the dynamics of the Singapore office furniture market, including market size, competitive landscape, customer needs and preferences, and policies and regulations.
• Collect and analyze information on competitors’ products, pricing, and marketing strategies to provide a basis for the company to formulate competitive strategies.
• Regularly write market research reports to offer suggestions for the company’s product development, pricing, and market promotion.

Sales Channel Management:

• Develop and manage local sales channels in Singapore, including distributors, retailers, and engineering partners.
• Establish channel cooperation policies and incentive mechanisms, assist channel partners in conducting sales activities, and provide product training, sales support, and market promotion resources to enhance the sales capacity and performance of channel partners.
• Regularly evaluate the performance of channel partners, optimize the channel structure, and ensure the efficient operation of the channels.

Project Sales and Follow-up:

• Take charge of sales for large-scale office furniture projects. From the initial customer needs research, solution design, and quotation to order processing, production coordination, logistics distribution, installation and commissioning during project implementation, and after-sales service and customer acceptance after project completion, follow up throughout the entire process to ensure successful project completion and customer satisfaction.
• Work closely with internal departments such as product research and development, production, logistics, and after-sales to address issues arising during project implementation.

Qualifications:

Education and Certifications: Degree in Sales, Marketing, Business Administration, or a related field; proficiency in additional languages (e.g., Spanish, French) is highly desirable.

Experience: At least 3 years of experience in office furniture sales. Preference will be given to those familiar with the Singapore office furniture market. B2B sales experience, especially working with enterprises, government agencies, and large-scale projects, will be highly advantageous.

Language Proficiency Fluent in English, capable of using it as a working language for business negotiations, customer communication, and document writing. Proficiency in Chinese is a plus for communication with the domestic headquarters and some Chinese customers.

Skills: A keen insight into the Singapore office furniture market, with the ability to accurately grasp market trends and customer needs. Excellent sales and negotiation skills to effectively develop customers and achieve sales targets. Familiarity with sales processes and customer relationship management, and the ability to use market research and analysis tools to formulate sales strategies.

A strong spirit of teamwork to closely cooperate with various internal departments, such as product research and development, production, logistics, and after - sales, to jointly accomplish sales tasks. Strong communication and coordination skills to maintain good communication with customers, partners, and team members and promptly resolve issues.

Knowledge: Familiarity with various office furniture products, such as office tables and chairs, file cabinets, conference furniture, and office partitions, and knowledge of product materials, craftsmanship, functions, pricing, and other information to provide professional product consultation and solutions to customers.

Proficient in using office software (e.g., Word, Excel, PP) and sales management tools.