Contract Senior, Structured Trade Operations, Institutional Banking Group - Toa Payoh

Business Function

Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation.In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

• Processing and handling Trade Finance products (Import/Export/SBLC issuance)
• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
• Ensure smooth processing of day to day transactions within stipulated Service Level Agreement
• Ensure assigned operations duties are duly performed
• Ensure adherence to Department SOP, Bank’s policies and guidelines
• Perform trade sanctions screening, LLI checks, IMB checks, identifying red flags and escalate as per Bank’s procedures
• Timely escalation of operational risks incidents
• Be customer centric and manage queries from clients effectively and provide solutions and or recommendations on trade finance matters
• Liaison with clients on unclear instructions and obtain proper documentation before execution
• Manage daily work flow to meet and exceed client expectations
• Identify areas for process improvement
• Achieve to meet Goals Setting (KPI)
• Participate in ad-hoc projects and assignments
• Participate in assigned UAT and LV for system enhancement and implementation
• Conduct transaction monitoring, follow-up on end to end process handling for structured deals and provide regular status updates to STMO (Structured Trade Middle Office)
• Work closely with STMO, BU, GTS and other stakeholders on the daily transactions
• Filling and archival of bills
• Perform DHL courier manifest and enveloping

• Degree holders with at least 3 to 5 years working experience in the Trade Finance Operations within a bank, preferably in the Structured and Commodity finance environment
• Client service oriented
• Ability to exercise sound judgement on transaction monitoring and escalation of red flags
• Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103
• Conversant and competent in application of URC522 and URR725
• Good working knowledge of UCP600, ISBP, ISP98 and Incoterms would be an added advantage.
• Good working attitude and positive mindset
• Ability to work effectively, independently and a team player
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office (STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.