Retail Associate/Executive - Geylang
The American Club of Singapore Geylang Full-time
About the role
We are seeking a driven Retail Associate/Executive to join the team at The American Club. This role will play a vital part in delivering an exceptional service experience for our members.
'Essentials' is our members' go-to retail store for everyday needs. It carries basic grocery items, health supplements, organic pantry staples, pharmacy products and more. It also offers dry cleaning and overseas courier service – all these in one neat shop!
What you will be doing- Provide outstanding customer service, assistance and providing appropriate product/service recommendations to members
- Maintain a tidy and visually appealing retail space
- Monitoring product replenishment, stock management and inventory control
- Processing sales transactions efficiently and accurately
- Collaborating with the retail team to implement merchandising and promotional initiatives
- Resolve any issues in a timely and professional manner
- Assist in laundry counter operations, including checking of laundry items for stains and ensuring the count of items tallies with the receipt
- Ensure proper handling and tagging of laundry items for accurate processing and collection
- Address member inquiries related to laundry services and provide assistance where needed
- Follow up with the laundry partner on any discrepancies or issues to ensure prompt resolution
- Analyzing sales performance within the department and optimizing sales opportunities
- Perform basic administrative duties as assigned
- At least 1 year of experience in a retail or customer service role
- Strong communication and interpersonal skills
- Excellent attention to detail and ability to maintain high standards of presentation
- Comfortable working in a fast-paced environment and able to multitask effectively
- Detail-oriented with good organizational skills
- A positive, team-oriented attitude and willingness to learn
Apply now to join our team and be a part of the vibrant culture at The American Club Singapore!
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About the role
We are seeking a driven Retail Associate/Executive to join the team at The American Club. This role will play a vital part in delivering an exceptional service experience for our members.
'Essentials' is our members' go-to retail...