Business Analyst - Toa Payoh

Key Responsibilities:

Requirements Gathering:

• Work with stakeholders to identify business needs and requirements.
• Conduct interviews, workshops, and surveys to gather information.
• Document and validate business, functional, and technical requirements.

Process Analysis:

• Analyze and model existing business processes.
• Identify areas for improvement and propose optimized solutions.
• Develop workflow diagrams and data models.

Solution Design:

• Collaborate with IT and other departments to design solutions.
• Create functional specifications and user stories.
• Ensure solutions meet business objectives and requirements.

Project Management:

• Assist in project planning, including timelines, resources, and budget.
• Monitor project progress and communicate status to stakeholders.
• Coordinate with project teams to ensure timely delivery.

Testing and Quality Assurance:

• Develop test plans and test cases.
• Conduct and coordinate testing to ensure solutions meet requirements.
• Identify, document, and track issues and ensure they are resolved.

Change Management:

• Assist in the development and implementation of change management strategies.
• Provide training and support to users.
• Develop user manuals and documentation.

Data Analysis and Reporting:

• Analyze data to identify trends and insights.
• Prepare and present reports to management and stakeholders.
• Use data to drive decision-making and business improvements.

Stakeholder Communication:

• Maintain regular communication with stakeholders.
• Facilitate meetings and workshops.
• Act as a liaison between business units and IT.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• PMI -PBA certification or equivalent.
• Minimum of 3-5 years of experience as a Business Analyst, preferably in an IT environment.
• Proven experience in business process analysis, requirements gathering, and solution design.

Skills:

• Proficiency in business analysis tools and techniques.
• Knowledge of project management methodologies.
• Familiarity with data analysis tools (e.g., SQL, Excel, BI tools).
• Understanding of software development life cycle (SDLC).

Interested applicants please send your resume to venessagoh@recruitexpress.com.sg

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.