Senior Facilities Manager (IFM) - Toa Payoh

Job Summary:

The ideal candidate will bring strong leadership, technical knowledge, and stakeholder management skills to ensure smooth daily operations and long-term asset performance.

Key Responsibilities:

• Lead and manage all facilities management functions, including maintenance, inspections, safety, and tenant services.
• Liaise with client representatives on outstanding works, defect rectification, and maintenance schedules using appropriate software/tools.
• Supervise emergency repairs, breakdowns, and provide technical guidance to teams and subcontractors.
• Oversee Permit-to-Work (PTW) processes and ensure compliance with statutory and workplace safety regulations.
• Conduct regular statutory and compliance inspections (e.g., fire safety, structural) and ensure timely submission of reports.
• Manage workplace health and safety, including review of risk assessments and conducting spot checks.
• Oversee operational reporting, including monthly progress reports, certification of completed works, and variation orders.
• Handle complex customer service and tenant-related issues professionally and efficiently.
• Support contract administration and operational budgeting as required.
• Guide junior staff and contractors to maintain high service delivery standards.
• Represent the client in key discussions and manage high-level operational decisions.

Requirements:

• Minimum 5 years of experience in a senior facilities management role, with proven experience managing large-scale properties.
• Valid Fire Safety Manager (FSM) certification with at least 3 years of FSM experience (if required).
• Experience in the successful handover of at least two new developments in the last 5 years.
• At least 3 years of experience providing integrated facilities management services to Government Procurement Entities (GPEs) is preferred.
• Strong leadership, communication, and stakeholder management skills.
• Proficient in FM software and reporting tools.