Test Manager

Job Description

Experience: 1015 years in IT testing, with at least 58 years in Test Management within Banking or Financial Services

Key Responsibilities

• Define and own the overall test strategy aligned to programme objectives, bank standards, and regulatory requirements.
• Establish test governance frameworks, quality gates, entry/exit criteria, and reporting standards.
• Ensure compliance with bank SDLC, risk, audit, and regulatory requirements (e.g. MAS, internal audits).

• Develop and manage master test plans, phase-wise test plans (SIT, UAT, Regression, Performance, DR).
• Estimate testing effort, manage test budgets, schedules, and resource planning.
• Oversee multi-vendor and onshore/offshore test teams, including functional, automation, and performance testing.

• Ensure timely and high-quality execution of:
• System Integration Testing (SIT)
• User Acceptance Testing (UAT)
• Regression Testing
• Performance & Stress Testing
• Security & DR testing (where applicable)
• Drive defect management, triage, root-cause analysis, and resolution with development and infrastructure teams.
• Enforce risk-based testing to prioritize high-impact banking functions.

• Act as the primary testing contact for business users, IT teams, vendors, and senior management.
• Present test status, risks, and quality metrics to steering committees and programme leadership.
• Manage expectations and provide clear recommendations on go-live readiness.

• Drive continuous improvement in testing processes, tools, and methodologies.
• Promote and govern test automation strategies to improve coverage and efficiency.
• Ensure proper use of test management and defect tracking tools (e.g. JIRA, ALM, Azure DevOps).
• Integrate automated tests into CI/CD pipelines (Jenkins, Bitbucket)

• Lead, mentor, and develop Test Managers, Test Leads, and QA teams.
• Set performance goals, conduct reviews, and ensure team capability uplift.

Required Skills & Experience

• Strong experience in banking domains such as:
• Core Banking (Retail / Corporate)
• Payments (SWIFT, FAST, GIRO, RTGS)
• Solid understanding of banking regulations, risk controls, and audit requirements.

• Expertise in end-to-end testing lifecycle management.
• Hands-on knowledge of:
• Test Management Tools (HP ALM, JIRA, Azure DevOps)
• Automation tools (e.g. Selenium, UFT governance level)
• End-to-end automation frameworks for web and API testing using Playwright (TypeScript) and Karate (Java)
• Performance testing tools (e.g. LoadRunner, JMeter governance level)
• Experience testing complex system integrations (APIs, middleware, batch processing).

• Proven ability to manage large test teams (30100+ resources).
• Excellent communication, stakeholder management, and presentation skills.
• Strong risk mindset, problem-solving ability, and decision-making skills.
• Ability to work in fast-paced, regulated banking environments.

• Bachelor's degree in Computer Science, Information Systems, or related discipline.
• Certifications preferred:
• ISTQB Advanced / Test Manager
• PMP / Prince2 / Agile certifications
• Banking or Risk-related certifications (advantage)

• Experience in core banking replacement or modernization programmes.
• Exposure to AI-generated test cases and large-scale test data management.
• Experience working with Singapore banks or regional banking programmes.

If interested, please drop your updated CV at: [Confidential Information]