System Analyst - Cognizant
Cognizant Singapore
Responsibilities
- Provide L3 support for banking applications in CCO and PMR domains.
- Investigate incidents, perform root cause analysis, and coordinate with vendors, testers, and L1/L2 teams.
- Manage testing scope, support fixes, and production implementation.
- Troubleshoot Ctrl-M batch job failures and monitor production issues.
- Handle middleware patching, OS patching, and certificate renewals.
- Strong in Java/J2EE and Oracle DB; experience with MSSQL.
- Solid knowledge of production support processes.
- Ability to work across functional domains and technologies.
- CRM (Microsoft Dynamics) experience.
- Knowledge of TBMS by SunTec, billing/pricing applications.
- Familiarity with JBoss EAP and Linux (RHEL).
Tech Stack
Java | Oracle DB 19c | JBoss EAP | Linux (RHEL) | Ctrl-M
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
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