Senior Accounts Receivable (AR)

Job Description

Overall Function

The Accounts Receivable (AR) Executive is responsible for managing customer receivables, ensuring timely collections, reconciling account balances, and supporting the finance team with reporting and audits. This role plays a key part in maintaining healthy cash flow and fostering strong customer relationships through professional communication and problem resolution.

• Monitor AR aging reports and follow up on outstanding payments, including delayed or irregular payments.
• Perform regular reconciliations of customer accounts and initiate collection activities where necessary.
• Execute account suspensions in accordance with company policy for long-outstanding debts.
• Prepare AR schedules and monthly reports for internal and management review.
• Generate and implement monthly dunning procedures for overdue accounts.
• Investigate and resolve customer queries or disputes, ensuring timely and professional resolution.
• Maintain accurate customer records and documentation across relevant systems.
• Prepare collection trend reports and data analytics to support business decisions.
• Process monthly write-offs and provision calculations in compliance with company standards.
• Assist with month-end closing activities related to accounts receivable.
• Provide support during internal and external audits.
• Occasionally conduct site visits or field surveys (training and guidance will be provided).

• Diploma or Degree in Accountancy or related field.
• Proficient in Microsoft Excel; familiarity with accounting software is advantageous.