Assistant Manager / Manager, Tenant Management

apartmentRecruitFirst placeToa Payoh scheduleFull-time calendar_month 
Position Title: Tenant Relations Manager
Working Hours: Monday to Friday
Working Days: 5-day work week
Location: Katong (East)
Salary Range: SGD 5000 - 700
Employment Type: 2 Years Contract (Under Developer Headcount)

Client Profile: One of Asia’s largest diversified real estate and real asset management groups

You will be part of the Tenant Relations team, based at an assigned shopping mall, where you will play a key role in building and maintaining strong landlord-tenant relationships. Through regular engagement and performance discussions with tenants, you will gain insights into their business performance, customer needs, growth plans, and future retail space requirements.

This role requires strong analytical, interpersonal, and communication skills.

You will report directly to the Mall Centre Manager / General Manager.

Key Responsibilities
  • Build and maintain positive landlord-tenant relationships
  • Monitor, track, and analyse tenants’ performance and sales data
  • Conduct regular performance reviews and business discussions with tenants
  • Identify opportunities for tenant expansion and business growth
  • Liaise with tenants on operational matters and leasing-related feedback
  • Support the Central Leasing team on lease management and administration
  • Ensure tenants comply with lease terms and conditions
  • Ensure property tax charges are aligned with committed rental agreements
  • Prepare leasing and sales performance reports for management and internal stakeholders
  • Assist the Centre Manager / General Manager in annual budgeting and income forecasting related to leasing activities
Requirements
  • Diploma or Degree in Estate Management, Building, Business Administration, Marketing, or related disciplines
  • Fresh graduates are welcome to apply
  • Strong interpersonal, communication, negotiation, and presentation skills
  • Positive attitude, resourceful, and a strong team player
  • Basic understanding of the real estate and retail industries, preferably within shopping mall environments
  • Self-motivated and able to perform under pressure in a fast-paced environment
Benefits
  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and professional development opportunities
  • Subsidised stays at Ascott serviced residences
  • Strong culture of staff volunteerism
  • Employee wellness programmes

Applicants without experience in managing shopping mall tenants will not be considered.

Tan Wen Sin (R23118072)

RecruitFirst Pte Ltd (E.A. 13C6342)

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