Restaurant Manager - Bukit Merah

apartmentXiabuxiabu Catering Management placeBukit Merah scheduleFull-time calendar_month 
Job Scope
  • Responsible for the business performance of the restaurant.
  • Prepare financial/costing reports on weekly and monthly basis.
  • Plan and analyse restaurants sales levels and profitability.
  • Accountable for labour and F&B costing matters, including inventory control and
conducting month end stocktaking.
  • Provide effective leadership to ensure that sales targets and service standards
are met.
  • Establish good rapport with customers and handle customers' request
professionally and promptly.
  • Constantly review, evaluate operations/procedures and recommend
improvement to the Management.
  • Recommend ways to reach a broader audience (e.g. discounts and social
media ads).
  • Develop strategies for better workplace efficiency and goal achievement.
  • Provide training and coaching on customer service and product knowledge.
  • Support ongoing learning and development of team members.
  • Promote the brand in the local community through word-of-mouth and
restaurant events.
  • Handle HR matters in recruitment, employee performance review, disciplinary
and grievances.
  • Enforce company policies and protocols in the restaurant.
  • Enforce compliance with licensing, hygiene regulation, health and safety

legislation and guidelines.

Job Requirements
  • Diploma in Food and Service Management or Business Management
  • 8 to 10 years of restaurant management work experiences
  • Solid understanding of restaurant financials and experience with budgeting,
cost control, and revenue management.
  • Extensive food and beverage (F&B) knowledge
  • Strong written and oral communications skills in Mandarin to liaise with

business partners (vendors/suppliers) and colleagues from international teams

of Mandarin-speaking background.
  • Comfortable to work with multicultural teams and groups locally and

internationally

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