Toa Payoh - Associate Director, Analytics & Visualization

Job Summary

The role will be responsible for end-to-end analytics and data solutions, which will include data sourcing, data transformation, predictive modelling and creating Tableau dashboards with UIUX standards.

About our Technology & Operations Team

We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

• Build Scorecards across CIB to track performance against agreed thresholds and engage relevant stakeholders to facilitate data-driven decision making.
• Develop dashboard, complete testing, documentation, launch communication and ensure automated refresh mechanism has been set up
• Create strong blending data capabilities within team so that we can come up with useful client information from data very quickly
• Serve as a critical partner to the business in delivering actionable insights & data/ analytics-based solutions to business needs and problems
• Help educate business on available analytics capabilities & tools
• Planning and scoping of key metrics that need to be tracked for the stream/function/cluster (e.g. Client Coverage, Conduct and Control, Financial Crime, Data Quality etc.)
• Support stakeholders to assist them in understanding the objective of the dashboards and agree on computation of metrics, thresholds, and implications.
• Identify potential improvement areas based on the actual performance of metrics
• Proactively identify of risks and concerns, including escalation to all relevant stakeholders Adherence to the Group Code of Conduct
• Complete all mandatory risk and compliance training including e-learning within stated timeframes.
• Develop dashboard, complete testing, documentation, launch communication and ensure automated refresh mechanism has been set up
• Serve as a critical partner to the business in delivering actionable insights & data/ analytics-based solutions to business needs and problems
• Help educate business on available analytics capabilities & tools
• Agree with the stakeholders across CIB on the key metrics to be tracked as part of Scorecards and decide on the thresholds across all metrics
• Visualise scorecards using tools such as Tableau and DataIku indicating the trend of key metrics and performance against threshold
• Understand the core concepts, processes on Data Manipulation and be familiar with the tools such as DataIku and Tableau Prep to generate reports and dashboard solutions based on demands of the business.
• Engage with business stakeholders across countries and gather requirements and liaise with ETL team to get the required data preparation.
• Engage and execute the dashboards on Tableau or similar visualization tools
• Explore statistical and automation tools like R, SAS, Python for predictive and prescriptive analytics
• Engage relevant technology teams to embed advanced statistical tools
• Provide insights to senior management and the network based on MIS and analytics
• Highlight any perceived risk and early alerts to the management based on data analytics
• Perform data validation and dashboard performance optimization

Our Ideal Candidate

• A proven track record with 5+ years of relevant analytics work experience and demonstrated career progression / increase in responsibilities
• Deep understanding of the visualization concepts and advanced skills using Tableau
• Experience in developing dashboards, storyboard prototypes with quick turnaround time
• Understands the core concepts, processes on Data Manipulation and should be familiar with the tools such as DataIku, Alteryx or Tableau Prep.
• Good knowledge and skills in writing SQL / PostgreSQL / MySQL codes
• Anti Money Laundering
• Good to have skills in Python and data science libraries
• Experience in project management from business requirement definition, solution validation, user testing, technical documentation and production roll out
• Ability to manage multiple work streams with strong problem solving and analytical skills
• Strong communication and presentation skills to varying levels of management
• Highly driven and motivated with an eager-to-learn attitude and actively seek out ways to improve processes, people, and products Good presentation, time management, negotiation and influencing skills
• Ability to influence without authority

• Strong academic record: Degree in Finance, Statistics, Computer Science or related field

• Data Visualization
• SQL
• Tableau
• DataIku
• Alteryx
• Python

About Standard Chartered

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers