Robotic Service Technician

LionsBot is an international robotics scale-up on a mission to revolutionize cleaning and service robotics. We are looking for Robotic Service Technician

• Deployment: Commission and set up robots at new customer locations or job sites, ensuring high-quality performance and stable daily operation.
• Servicing: Travel to customer sites as needed for onsite support, preventive maintenance and troubleshooting services.
• User Training: Train customers on how to use and maintain our cleaning robots and certify them for proper operation.
• Remote Support: Address technical inquiries, quickly identify issues, and troubleshoot robot malfunctions to ensure minimal downtime and maintain customer satisfaction.
• Cross Team Collaboration: Work with internal teams to address and solve robot issues, both on-site and for factory returns. Collect feedback to help improve the product and share insights with the R&D team.
• Assist with any additional duties assigned by the manager.

• Education: Minimum O-Level or equivalent.
• Experience:
• 2-3 years in technical support or servicing, in robotics or automation.
• Candidates with no prior experience but can demonstrate strong character, initiative, and a problem-solving mindset are highly encouraged to apply.

If you have a passion for driving meaningful operational improvements, excel at analytical problem-solving, and thrive in a dynamic scaleup atmosphere, we invite you to join LionsBot and help shape the future of robotics innovation.