Senior Marketing Executive (Growth & Merchandising)
Ji Mei Flowers Toa Payoh Full-time
Key Responsibilities
E-Commerce Growth & Sales- Drive online sales growth across Shopify website and digital channels
- Monitor and improve key e-commerce KPIs including conversion rate, AOV, ROAS, and repeat purchase rate
- Plan and execute sales campaigns for key occasions including Valentine’s Day, Mother’s Day, Christmas, Chinese New Year, and other seasonal launches
- Identify opportunities to improve customer journey and website conversion
- Manage homepage, collection pages, featured products, and online merchandising strategy
- Plan product launches, bundles, upsells, and promotional mechanics
- Work closely with floristry and operations teams to prioritize hero products and seasonal collections
- Analyze product performance and recommend actions to improve sell-through and profitability
- Coordinate with external agencies on paid ads and SEO
- Manage email marketing campaigns and customer retention initiatives
- Lead content planning for website, EDMs, social media
- Analyze sales, customer, and campaign data to identify growth opportunities
- Monitor campaign performance and prepare weekly/monthly reports and dashboard
- 3–5 years of experience in e-commerce, digital marketing, or online merchandising
- Strong understanding of Shopify and e-commerce operations
- Experience managing online campaigns and promotional calendars
- Familiar with Meta Ads, Google Ads, email marketing, and Google Analytics
- Strong commercial mindset with analytical and problem-solving skills
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