Deputy Operations Manager (Demurrage)
Sinopec Bukit Merah Full-time
Job Overview
We are seeking a detail-oriented and experienced Deputy Operations Manager (Demurrage) to oversee and manage demurrage-related operations within our shipping/logistics business. The successful candidate will play a key role in minimizing operational delays, ensuring accurate demurrage calculations, and optimising vessel turnaround performance.
Key Responsibilities- Monitor and manage all demurrage and dispatch activities across vessel operations
- Review and verify Statements of Facts (SOF) and laytime calculations
- Ensure timely and accurate demurrage billing and claims handling
- Liaise with port authorities, vessel masters, agents, and charterers for operational coordination
- Identify causes of delays and implement cost-saving and efficiency improvements
- Support resolution of demurrage disputes and discrepancies
- Ensure compliance with charter party terms and contractual agreements
- Prepare and analyze operational and demurrage performance reports
- Assist the Operations Manager in overseeing daily operations and team coordination
- Diploma or Degree in Maritime Studies, Logistics, Shipping, or related field
- Minimum 3–5 years of experience in shipping operations, demurrage, or chartering
- Strong knowledge of laytime, SOF, and demurrage/dispatch calculations
- Familiar with port operations and vessel turnaround processes
- Excellent communication and stakeholder management skills
- Strong analytical and problem-solving abilities
- Ability to work in a fast-paced, operations-driven environment
- Experience in container / tanker / bulk shipping operations
- Familiarity with maritime systems and reporting tools
- Knowledge of local port regulations (e.g., Singapore port operations)
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