[ref. e00301601] Cybersecurity Engineer | West - Bukit Batok

Responsibilities:

• Manage post-sales activities for cybersecurity and network performance monitoring products.
• Lead and support large-scale local and regional project implementations.
• Provide on-site services including testing, deployment, and documentation.
• Deliver technical support to ensure high levels of customer satisfaction.
• Troubleshoot and resolve customer queries using knowledgebase resources.
• Participate in 24×7 maintenance standby support on a rotational basis.
• Communicate technical issues clearly and effectively to stakeholders.
• Maintain excellent written and verbal communication throughout all engagements.

Requirements:

• Minimum Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
• Minimum 1 year of experience in IT network support and administration.
• Strong knowledge of routing and switching technologies.
• CCNA or CCSA certification required.
• Ability to work independently and collaboratively in a team.
• Eagerness to learn and adapt to new technologies.
• Strong communication and interpersonal skills.
• Analytical mindset with effective troubleshooting capabilities.
• Willingness to work extended hours and participate in standby duty.
• Self-motivated and proactive attitude.

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