Inside Sales Representative

Job Description

• Location: Mulund, Mumbai (Work from Office)
• Company: Shivaami Cloud Services Pvt. Ltd.
• Experience: 0 - 2 Years (Freshers with strong communication are welcome)
• Education: HSC / Graduate preferred
• Employment Type: Full-time, Permanent
• Joining: Immediate or ASAP preferred
• Shift/Working Days: 5 Days Week (6 days if business requires)

About Shivaami:

Shivaami is a trusted expert for scaling with advanced infrastructure and achieving sustainable digital growth.

Job Summary:

Working closely with the sales team, you will identify customer needs and promote our cutting-edge cloud offerings. This role requires high energy, persistence, excellent communication skills, and the ability to thrive in a target-driven environment.

Key Responsibilities:

• Lead Generation & Cold Outreach: Source new sales opportunities through consistent outbound cold calling and targeted emails.
• Requirement Gathering: Connect with prospects to understand their business challenges, IT infrastructure needs, and software requirements.
• Sales Pipeline Routing: Qualify leads effectively and seamlessly route potential opportunities to the appropriate sales executives for deep diving and closure.
• Market Research: Utilize data-mining techniques to research target accounts, map organizational structures, and identify key decision-makers (IT Managers, CTOs, CFOs).
• CRM Management: Log, update, and maintain meticulous records of leads, prospects, and interactions in the company CRM.

Required Skills & Attributes:

• Communication: Exceptional verbal and written communication skills in English; highly comfortable engaging prospects over the phone and via email.
• Sales Acumen: Comfortable with outbound prospecting (cold calling/emailing) and resilient in handling objections.
• Research Skills: Ability to independently mine data, find leads online, and map corporate structures.
• Tech-Savvy: Eagerness to quickly learn and articulate product details regarding cloud solutions (e.g., Google Workspace, cloud infrastructure).
• Tools: Basic computer proficiency with Google Workspace (Docs, Sheets) or MS Office, and familiarity with CRM tools.
• Mindset: Highly motivated, result-oriented, and comfortable working towards monthly targets.

Benefits & Perks:

• Competitive fixed salary + attractive performance-based commissions (based on lead closures).
• Complimentary daily Lunch and Evening Snacks.
• Comprehensive Medical Insurance.
• Clear career path with immense professional development in the booming Cloud/SaaS industry.
• Friendly, collaborative, and highly supportive work environment.