Customer Service Executive Answer Email & Call up to $3.5K + $300 + Bonus - Geylang

CUSTOMER SERVICE EXECUTIVE/up TO $3500 WITH BONUS

Basic Pay($3000 - $3500) + $300 Allowance

Fixed Bonus (1 Month)

1. 6pm

Medical Allowance

Training Provided

Career Progression

Happy and fun environment

RESPONSIBILITIES:

• Handles customer calls in service and general enquiry
• Ability to manage customer expectations and take ownership of customer requests
• Possess strong analytical skills to resolve customers enquiries
• Meet and/or exceed all individual and team KPI set by management
• Acquire multiple product knowledge to enhance ability to understand customer needs across different products
• To update complete and accurate information on customer interaction in the Customer Relation Management (CRM) system

REQUIREMENTS:

• Exposure to customer-oriented environment and/or call center experience
• Strong communication skill and interpersonal skills
• Good listening skills
• Expert multi-tasker
• Enthusiastic and self-motivated individual

To apply

Kindly submit your updated CV in MS Word/PDF format

All applications will be treated with strict confidence.

EA License No. 18C9151

EAP No. R1764753