User experience management
HTC Global Services (India) Private Limited Singapore
Job Description
User Experience Management(Qualtrics)
Understanding of Experience Management concept (CX / DT background is a plus )
Basic knowledge on XM tools (preferable Qualtrics)
Research and need analysis capability
Customer / Partner Journey mapping
Customer segmentation and personas creation
Service blueprint design
Collect and coordinate data (rules, survey standards, metrics selection)
Analytical approaches, reporting and create dashboard
Implement, roll out and communicate XM as per XM framework (from Nang)
General experience should be 2+ years.
Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
Prefer candidates who are skilled in business case calculation, business analysts.
Defence Collective Singapore LtdChoa Chu Kang
THIS IS A 2-YEAR RENEWABLE/ CONVERTIBLE CONTRACT ROLE
The Assistant Manager/Manager, Membership is responsible for overseeing Defence Collective Singapore’s (DCS) membership. As a key member in the Membership team, this role is crucial in fostering...
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Philips ElectronicsSingapore
Job Title
Services Commercial Manager & Customer Lifetime Value (CLV) Manager – Emerging Markets
Job Description
Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world...
DEFENCE COLLECTIVE SINGAPORE LTD.Bukit Batok
Assistant Manager/Manager - Membership
THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE
The Assistant Manager/Manager, Membership is responsible for overseeing Defence Collective Singapore’s (DCS) membership management. As a key member...
2 similar jobs: Jurong West, Choa Chu Kang