[ref. i4446000] Freight forwarding Sales Support Executive

Job Description

Responsibilities :

• Assist the sales team with generating new business and maintaining existing customer relationships.
• Respond to customer inquiries via phone, email, and other communication channels in a timely and professional manner.
• Prepare and process sales orders, quotes, and contracts accurately and efficiently.
• Coordinate with internal teams such as operations, finance, and customer service to ensure smooth service delivery.
• Manage documentation, including shipping documents, customs clearance, and other sales-related paperwork.
• Provide administrative support to the sales team, such as scheduling appointments, maintaining sales databases, and preparing reports.
• Keep abreast of industry trends, competitor activities, and market conditions to provide valuable insights to the sales team.

Requirements:

• Sales support experience in Freight Forwarding Industry
• Strong communication skills, both written and verbal, with the ability to effectively communicate with customers and internal teams.
• Excellent organizational and multitasking skills, with a keen eye for detail.
• Proficient in Microsoft Office Suite, with the ability to learn new software and tools quickly.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Customer-focused attitude with a willingness to provide exceptional service.