Credit Control Manager
SINGAPORE GOVERNMENT STAFF CREDIT CO-OPERATIVE SOCIETY LTD Geylang Full-time
Job Description
We are seeking a Credit Control Manager to oversee and manage the end-to-end debt recovery and credit control functions of the organisation. The successful candidate will ensure compliance with credit policies and support management in financial reporting, debt recovery and legal enforcement matters.
The role will report directly to the Chief Financial Officer and Default Loans Sub-Committee Chairman (Hon Treasurer) and work under the supervision of the Senior Manager (Finance & Accounts).
Key Responsibilities- Manage all debts owed to the organisation from end to end
- Prepare financial analysis reports on debts for management and audit purposes
- Ensure compliance with COOP Credit Policies and BYLAWS in recovery management
- Assist in preparing aging reports and monitor debt recovery targets
- Manage debt collectors and recovery processes
- Handle write-offs, bad debt provisions and repayment arrangements
- Prepare debt reports and credit notes for filing proof of debt in legal cases
- Coordinate with legal counsel on Debt Repayment Scheme (DRS) and bankruptcy cases
- Assist legal counsel with filing of cases and enforcement actions (e.g. Writ of Seizure and Sale)
- Attend court proceedings where required for debt recovery matters
- Communicate and follow up with debtors, their departments and relevant parties
- Work closely with Front Office staff, Finance & Accounts, and Risk Reporting Officers
- Provide counselling and guidance to debtors facing financial difficulties
- Perform any other duties as assigned by management
- Minimum Bachelor’s Degree in Law, Finance, Business or related discipline
- Prior experience in credit control, debt recovery or accounts receivable management preferred
- Knowledge of credit laws and recovery procedures is an advantage
- Strong analytical and investigative skills
- Good communication and negotiation skills with the ability to manage difficult clients
- Proficient in Microsoft Excel and PowerPoint; knowledge of accounting software is preferred
- Able to multitask and work independently
- Knowledge of legal recovery processes (DRS, bankruptcy, enforcement actions)
- Experience managing debt collectors and repayment plans
- Ability to communicate effectively with stakeholders and clients from diverse backgrounds
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Job Description
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