Manager

placeTampines scheduleFull-time calendar_month 
Lead operational departments in achieving departmental and hotel-wide objectives.
  • Develop, implement, and monitor operational strategies to optimise guest satisfaction, efficiency, and revenue.
  • Evaluate market trends, guest feedback, and competitive benchmarks to recommend operational improvements.
  • Ensure smooth coordination and communication across all operational departments to maintain service excellence.
  • Implement innovative operational solutions leveraging technology and digital tools to improve workflows and guest experiences.
  • Adapt operations to meet the unique needs of transit passengers, airline crew, and travellers with short dwell times and irregular schedules.
  • Coordinate with Operations Managers of the other terminals to share best practices and maintain airport-wide service consistency.

Financial Performance & Revenue Optimisation

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