Visitor Experience Ambassadors Needed!! | Part Time @ Funan - Bukit Merah

• Location: Funan
• Working Days: Tues - Sat
• Working Hours: 8.30am - 6.30pm
• Minimum commitment 3 days per week

Job Duties:

• Welcome visitors warmly and provide excellent service according to standard operating procedures
• Manage reception counter such as ticketing services, and enquiries (Walk-ins, calls, emails), attendance taking (based on time-slots)
• Roving duties to support visitor engagement across various exhibition spaces
• Proactively collect feedback from visitors to improve their experience
• Conduct exhibitions sharing, and facilitate interactive sessions or short skits for the children
• Cleanup of public spaces during break intervals
• Report any maintenance or equipment issues to the relevant teams
• Conduct daily checks to ensure orderliness, cleanliness, and functionality of all visitor amenities, AV/IT equipment, and exhibitions
• Set up the Museum for the day, including signage, queue management systems, and operational equipment
• Other ad-hoc duties as assigned

Job Requirements:

• Proactive and willing to work with children
• Excellent communication and interpersonal skills
• Experienced in handling payment transactions
• Comfortable interacting with the public and presenting to groups
• Able to work on weekends, public holidays, and rotational shifts
• Prior experience in museums, attractions, hospitality, or service industries will be an advantage

We regret to inform, only shortlisted candidates shall be contacted.

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EA Personnel Name: Ng Hui Jun